Privacy Policy

Last Updated: December 2024

1. Introduction

Vision1.Ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password
  • Profile Information: Location, communication style preferences
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • Documents: Files you upload (PDF, DOC, DOCX, TXT)
  • Conversations: Messages exchanged with the AI assistant

2.2 Automatically Collected Information

  • Usage Data: API usage, token consumption, feature usage
  • Device Information: Browser type, operating system, IP address
  • Log Data: Access times, pages viewed, errors encountered

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your documents and generate AI responses
  • Manage your account and subscription
  • Send you service-related notifications (usage alerts, billing)
  • Improve and optimize the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage and Security

4.1 Storage

Your data is stored securely using:

  • Vercel Postgres: User accounts, conversations, usage logs
  • Vercel Blob Storage: Uploaded documents
  • Pinecone: Document embeddings for context-aware responses

4.2 Security Measures

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Secure authentication via Clerk
  • Regular security audits and updates
  • Access controls and monitoring

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

5.1 Service Providers

  • Clerk: Authentication and user management
  • Stripe: Payment processing
  • Grok AI (X.AI): AI conversation processing
  • Vercel: Hosting and infrastructure
  • Pinecone: Vector database for document embeddings
  • Resend: Email delivery

5.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

6. AI and Data Processing

Important: Your documents and conversations are processed by Grok AI to provide intelligent responses. We do not use your data to train AI models. Your data is processed solely to provide the Service to you.

Document embeddings are stored in Pinecone to enable context-aware responses. These embeddings are mathematical representations and do not contain your original document text.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your conversations and files
  • Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account:

  • Your personal information is deleted within 30 days
  • Your documents are permanently deleted from storage
  • Your conversation history is anonymized or deleted
  • Billing records are retained for legal compliance (typically 7 years)

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze usage patterns
  • Improve the Service

You can control cookies through your browser settings.

10. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: